Privacy Policy

Last updated: 17 July 2026

Who we are

Captain Cleo is a learning-games service operated by Eternal Raine Ltd (registered in England and Wales, company number 16505815). We are the data controller for the information described here. You can reach us any time at hello@captaincleo.com.

What we collect, and when

• When you take the Future-Ready Check or join the waiting list: your email address, your first name (only if you choose to give it), your child's age range (a band such as "7 to 9", never their exact date of birth or their name), and the answers you give in the check.
• When your child plays the games: their progress, stars, level history and any first name typed in are stored locally on the device in the browser. This stays on your device and is not sent to us.
• Basic technical information that any website receives, such as browser type and general location, used to keep the site secure and working. If we add website analytics, we will use a privacy-respecting tool and update this page.

Why we use it, and our lawful basis

• To send you your result and Captain Cleo news that you asked for: our lawful basis is your consent, which you can withdraw at any time.
• To run, secure and improve the service: our lawful basis is our legitimate interests in providing a safe, useful product.

Children's privacy

Captain Cleo is designed to be used by a parent or guardian together with their child. The details we collect belong to you, the adult, not to your child.

The games and the Future-Ready Check may invite you, or your child, to type a first name so Cleo can personalise things. That name is stored only in the browser on your own device. It is never transmitted to us and we cannot see it. Clearing your browser data removes it.

We never ask for a child's photograph, date of birth, school or contact details. The only child-related detail we ever receive is a broad age band (such as "7 to 9") that you choose in the check. We follow the principles of the UK Information Commissioner's Age Appropriate Design Code (the Children's Code). When we later introduce family accounts, any child profiles will be first-name-only, and we will update this policy before that launches.

Who we share it with

We use a small number of trusted service providers who process data on our behalf, under contract:

• Google (Workspace and Sheets), to store the waiting list securely. The site also loads its fonts from Google Fonts, which means your browser requests those font files from Google.
• Hostinger, who host the website.
• Our email provider, to send you the emails you asked for.

We do not sell your data, and we do not share it with advertisers.

Where your data is held

Some of our providers, such as Google, are based in the United States. Where data is transferred outside the UK, it is protected by appropriate safeguards recognised under UK data protection law (such as the International Data Transfer Agreement or equivalent standard clauses).

How long we keep it

We keep your waiting-list details until you ask to be removed or unsubscribe, after which we delete them. We do not keep information for longer than we need it.

Your rights

Under UK data protection law you have the right to access the information we hold about you, to have it corrected or deleted, to object to or restrict its use, to receive a copy of it, and to withdraw consent at any time. To exercise any of these, email hello@captaincleo.com and we will respond promptly. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).

Cookies and local storage

We use the minimum storage needed to make the site and games work on your device. We do not use third-party advertising cookies or cross-site trackers.

Changes to this policy

If we change how we handle your data, we will update this page and the date at the top. When we launch accounts and payments, we will publish an expanded version covering that.